Legal
Privacy Policy
Last updated: 28 May 2026 · UME Online 365 · U+Me Online 360 · Abu Dhabi, UAE
Overview
UME Online 365 is a self-hosted ERP platform and technology consultancy. This Privacy Policy explains how we collect, use, and protect your information when you use our public website (umeonline365.com) or our ERP software.
This policy applies to: the public marketing website at umeonline365.com, the ERP platform at scm.umeonline365.com, and any other services provided by U+Me Online 360.
Information We Collect
Public Website Visitors:
- IP address and basic technical data (browser type, device, OS) for security and analytics
- Pages visited and referral source (to understand how visitors find us)
- Contact form submissions (name, email, company, project brief)
ERP Platform Users:
- Account credentials (email, hashed password — never stored in plain text)
- Business data you enter (suppliers, products, RFQs, purchase orders)
- Activity logs for audit and security purposes
- Login session data and IP addresses
How We Use Your Information
- To respond to enquiries and provide the services you request
- To operate, maintain and improve the ERP platform
- To detect and prevent unauthorised access or security threats
- To send service-related communications (no marketing emails without consent)
- To comply with applicable UAE laws and regulations
Self-Hosted Data Principle
🔒 The ERP software is deployed on your own server. Your business data never leaves your infrastructure and is never stored on our servers. You retain full ownership and control.
For the public website and contact enquiries, data is stored securely on Hostinger-hosted servers in accordance with their data protection standards.
Data Sharing
We do not sell, rent or trade your personal information. We may share data only in these limited circumstances:
- With trusted service providers (Hostinger for hosting) under strict data agreements
- With AI API providers (Groq, OpenRouter) when AI features are used — limited to query data only
- When required by UAE law or valid legal process
Data Security
- All passwords are hashed using bcrypt — never stored in plain text
- HTTPS/TLS encryption on all connections
- Session tokens use secure, httpOnly cookies
- Role-based access control limits data visibility
- IP blocking and failed login protection
- Regular automated database backups
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Withdraw consent for any processing based on consent
To exercise these rights, contact us at info@umeonline365.com.